Small print
Terms
Booking, cancelling, gift cards and memberships — the short version, in plain words.
Booking and payment
Appointments are paid for at the salon unless you have bought a gift card or hold a membership. We take a card to hold the booking but do not charge it in advance.
Changing or cancelling
Rebook or cancel free up to 24 hours before. Inside 24 hours we charge half the service price, and we waive that once per person per year without being asked.
Running late
We will do as much of the service as the remaining time allows and charge the full price. If we are running late, your appointment still gets its full time.
Gift cards
Valid two years from purchase, usable at any of our salons, and transferable. They are not refundable and cannot be exchanged for cash.
Memberships
Billed monthly, cancellable any time with thirty days notice, and pausable for up to two months a year. An unused monthly visit rolls forward for three months.
Colour and allergies
New colour clients need a patch test at least 48 hours before their appointment. Tell your stylist about any allergies, scalp conditions or recent home colour before we start. If something is not safe, we would rather change the plan than proceed.
Bloom Hair Studio is a made-up example business, so these terms are for demonstration only.